Mailing / Billing Address:

Protech Projection Systems, Inc.
Hinckley Corporate Park
2597 Center Rd.
Hinckley, OH 44233

Toll Free: (888) 775-0651
Phone: (330) 220-9990
Fax: (330) 220-9991

Fax us your questions, bids, RFQ's or purchase order information to: (330) 220-9991
We appreciate bid requests via fax or mail from all government, educational and corporate agencies.
We have fast, no-hassle leasing programs available for your equipment purchases. Leasing can provide great incentives allowing you to purchase more equipment for less up front costs. Leasing will also allow you to purchase new equipment every couple of years eliminating any equipment from becoming obsolete. If you have any leasing questions, feel free to contact us at 1-888-775-0651 We accept all government purchase orders Via fax (330) 220-9991 or mail.  Please Call us Toll Free at 1-888-775-0651 and request a quotation for Federal, State and Local government end-users. We will send you all the necessary information you will need to place an order on the GSA Schedule if one is available for a particular product.

Educational Pricing / Bids:

We specialize in the educational marketplace. We offer deep discounted pricing right up front for all K-12, colleges and learning institutions nationwide. We take into account the budget requirements and needs for the educational sector. Call us Toll Free at 1-888-775-0651 and request a quotation for your educational institution. We also specialize in bidding your bulk buy requirements and installation parts and accessories. Any questions, spec sheets or other information needed you can call us Toll Free at 1-888-775-0651

Installation / Design / Special Services:

When you come to us regarding your installation needs, we provide you with the necessary information and tools to get the job done right the first time. We design systems nationwide that cater to your individual needs. We have installed hundreds of systems over the years all with very unique circumstances and design requirements. Call us on your next project and let us help you. We sell, service the hardware, install and design complete turn-key audio-visual systems for corporate boardrooms, conference centers, training rooms, control rooms, church halls, home theaters, and school classrooms. We give special installation pricing to Educational and Government facilities! Call us toll free at 1-888-775-0651.

Rental Department:

Need a projector fast?? Want the latest in technology at your doorstep tomorrow? Call us for the lowest rates in the industry on a complete line of projectors and accessories. 
 
We accept: Visa, Mastercard, AMEX and Discover and use Fedex and UPS as our primary carriers. You must book your rental (2) days in advance. We will deliver and set-up your rented equipment on-site in the Northeastern Ohio area. Please call us Toll Free at 1-888-775-0651 if you have any questions or would like to book a rental.

Payment Methods:

We accept the following major credit cards: AMEX, Discover, Visa, Mastercard, Purchase card or I.M.P.A.C.T card. You can use your credit card for all online transactions with our secure server. If you would rather order by mail using check or money order, call and your sales consultant will take your order and direct your payment. Protech Projection Systems, Inc has the right to cancel any order at any time placed on our web site due do to web site errors, typos and or any transaction that we feel is fraudulent by nature.

Purchase Orders:

Purchase orders are accepted from all corporate, educational, and government agencies. To place an order, please fax (330) 220-9991 or mail a copy of your purchase order to Protech Projection Systems, Inc. New client terms are NET 30 after credit approval and longer terms are available upon request. To expedite orders subject to credit approval, please provide us with a Visa, Mastercard or AMEX card number. The account will not be charged for the order, unless the agreed upon payment terms are not met.

Shipping Policy:

We ship UPS and FedEx Ground, 2nd Day, 3rd Day, and Overnight delivery. Special orders may require special shipping and handling charges. Freight is based on the average product weight and method for our US clients. International orders are not accepted at this time. Upon delivery, please inspect your shipment carefully to make sure it is free from damages. If you find that a product has been damaged in shipment, please notify your driver of the shipment and file a claim with the shipper immediately, before the driver leaves your location. Then call us Toll Free at 1-888-775-0651 to expedite your claim. We must have the couriers driver claim form (copy) to expedite your damage claim.

Return Policy:

All product returns must be processed within (14) days from the date of invoice. In order for us to quickly process your return and apply credit to your account, we ask the following terms be met:  

-->Retain all packaging material and documentation. We recommend you package your return securely and insure it for the value of the contents. Prior to returning any product, call your sales representative at 1-888-775-0651 to receive a Return Merchandise Authorization (RMA) number. We will not accept any returns without an RMA number. The RMA number is only valid for (7) days after it has been issued and must be clearly displayed on the outside shipping label. DO NOT MARK ON THE ORIGINAL BOX. If the return does not have an RMA number clearly visible and displayed on the label of the box, the product will be refused, and returned at the customers expense. This will delay crediting your account.

-->DO NOT REFUSE A NON-DEFECTIVE SHIPMENT FROM THE DRIVER. This is very important and must be followed. Any shipment refused by the shipping company and returned to us will be subject to a 30% restocking charge and freight charges both ways unless instructed to do so by a Protech Projection Systems, Inc representative.

-->NOTE IMPORTANT INFORMATION REGARDING RETURNS : All non-defective products received within the (14) day return period must be returned 100% complete, in resalable condition including original packaging material, manuals, software, blank warranty cards and all other accessories provided by the manufacturer. Non defective returns for credit or exchange are subject to shipping, handling and insurance fees. All returns that do not conform to our return policy are subject to a restocking fee of 30%. Absolutely no returns will be honored after (14) days with no exceptions. We do not accept returns on custom made products (i.e. wood products, special order items, podiums, screens and all replacement lamps of any kind)